Simple, transparent pricing that scales with your chairs.
Per-provider pricing. No setup fees. Receptionists, hygienists and admin staff are always free. Upgrade or cancel any time.
Starter
Get every patient, recall and consent into one place. Built for solo chairs.
Includes:
- Unlimited patient records
- Up to 3 providers
- Treatment plans & e-consent
- Online booking & SMS reminders
- Stripe payments (basic)
- Unified inbox: email + web form
- Email & in-app support
- Mobile app for the front desk
- Multi-location calendar
- WhatsApp & Instagram inbox
- Recall & follow-up automations
- SSO & advanced permissions
Clinic
Automate recalls, follow-ups and billing so the chair stays full without extra hands.
Everything in Starter, plus:
- Multi-location calendar
- Recall & follow-up automations
- WhatsApp, Instagram & SMS inbox
- Stripe billing & invoicing
- Custom roles & permissions
- Treatment-plan templates library
- No-show & deposit policies
- Priority chat support
- Patient marketing campaigns
- Custom branded patient portal
- Cross-location reporting
- SSO & SCIM provisioning
Group
Run reporting, governance and onboarding across every clinic from one console.
Everything in Clinic, plus:
- Cross-location reporting & dashboards
- SSO, SAML & SCIM provisioning
- Dedicated CSM & 99.9% SLA
- White-glove onboarding & migration
- Custom roles, scopes & audit log
- API access & webhooks
- HIPAA-ready audit trail
- Quarterly business reviews
- Custom DPA & data residency
- Live training for every clinic
- Bring-your-own-AI integration
- Custom invoicing & PO terms
Group pricing tailored to your chair count.
Five clinics or fifty: we'll bundle reporting, governance and onboarding into one annual agreement. Volume discounts kick in at ten providers.
Quick answers about plans and billing.
Can I switch plans later?
Yes. Move up or down any time. We pro-rate the difference and show it on your next invoice. No calls with sales required.
Do receptionists and hygienists count as providers?
No. You only pay per practising provider (dentists, hygienists who run their own chair). Receptionists, front-desk staff and admins are unlimited and free.
What if I have a slow month?
Provider seats can be paused. If a provider takes parental leave or a sabbatical, just pause the seat and we stop billing for it that month.
Is there a setup fee?
No. Onboarding, data migration from your previous system, and team training are included on every plan.
Do I need a separate Stripe account?
No. Smileline plugs into your existing Stripe Connect account. If you don't have one, we'll create it during onboarding in about 10 minutes.
How long is the contract?
Month-to-month. Cancel any time with 30 days notice. Annual billing gets you ~17% off, equivalent to two months free.
Where is patient data stored?
On EU infrastructure with full GDPR compliance, encryption at rest and in transit, and configurable retention windows.
Take control of your patient pipeline.
A 20-minute walkthrough with a real clinical lead. We'll import a sample of your data so you can feel what the move looks like.