The follow-ups your front desk never has time for.
Patients don't decide on the first message. Smileline runs the polite, persistent follow-up sequences your reception simply can't, so warm enquiries don't quietly cool off.
Every clinic's follow-up backlog, on autopilot.
Recall, reminder, review, overdue balance: the four messages every clinic forgets to send. Smileline sends them at the right time, on the right channel, in the right tone.
Visual workflow builder
Drag triggers, waits and actions onto a canvas. No code, no developer tickets, no surprises for the team.
Acknowledge, nurture, recall
Pre-built templates for every sequence a practice actually needs: instant reply, day-2 nudge, day-7 last call.
SMS, email, WhatsApp
Reach patients on the channel they actually open. Opt-outs and consent handled for you, GDPR-clean.
Smart conditions
Branch on treatment, location, language, source, last reply. Sequences that read the room.
Build a workflow in minutes, not sprints.
Pick a trigger
New enquiry, missed call, ad click, plan-not-signed, no-show. Every patient event is a trigger.
Layer the logic
If treatment is aligners, wait 2 days. Branch on location, language or whether they opened the last message.
Send on the right channel
Smileline picks SMS, email or WhatsApp based on the patient's preferences and consent, automatically.
Watch it convert
Live dashboard of fired, opened, replied and booked. Tune the copy without redeploying anything.
Take control of your patient pipeline.
A 20-minute walkthrough with a real clinical lead. We'll import a sample of your data so you can feel what the move looks like.