Every patient enquiry, in one calm inbox.
Stop pivoting between five tabs. Smileline pulls every enquiry (Instagram, WhatsApp, website, Meta, email, SMS) into a single inbox the whole team works from.
- Instagram Alessia C. Hi! How much for invisible aligners?2m
- Website Marco V. Submitted: New patient cleaning12m
- WhatsApp Lucia R. Can I move tomorrow's appt?31m
- Meta Giorgio P. Saw your implant offer, interested1h
- Email Sara D. Quote for hygienist this Friday?2h
The whole pipeline, on one screen.
Forget alt-tabbing between five tools every time the front desk opens. Smileline's inbox stitches every patient conversation together, past and present.
Every channel, one stream
Website forms, Instagram DMs, Facebook, WhatsApp, SMS, missed calls and email, all pulled into a single, ordered inbox.
Reply where the patient wrote
Hit reply on a WhatsApp lead and the message goes back as WhatsApp. Same for SMS, IG, email. No copy-pasting.
Templates the team can fire
Saved replies for the questions every clinic answers ten times a day. Personalised with patient context, sent in two clicks.
Mobile inbox, on iOS & Android
The whole inbox in a native app. Reply between patients, get a push when a high-intent enquiry lands.
From scattered apps to one organised stream.
Connect every channel
Plug in your website forms, Meta inbox, WhatsApp number and ad accounts in under five minutes, guided.
Open one inbox
Every patient enquiry (past, present and future) lands in the same ordered list with full context.
Reply in two clicks
Saved replies, AI suggestions and patient history together, so the team can move at the pace of patient questions.
Never lose another lead
Auto-acknowledgement, ownership rules and reminders make sure no enquiry sits unread past a few seconds.
Take control of your patient pipeline.
A 20-minute walkthrough with a real clinical lead. We'll import a sample of your data so you can feel what the move looks like.