1. Who is responsible
Security at Smileline is led by Giulio Zanchetta, founder of SmileLine Technologies Ltd. He is accountable for the security of the Smileline web app, Desk app, browser extension, mobile apps, API and the infrastructure they run on, and for security testing of those systems.
2. Report a vulnerability
If you believe you have found a security vulnerability in Smileline, email giulio@smileline.io with what you found, where, and the steps to reproduce it. Reports go straight to the security lead, and we acknowledge every one.
3. What we ask
- Use your own account or a demo account. Do not access, change or delete data that belongs to a practice or its patients.
- Do not run tests that degrade the service for others, such as denial-of-service or bulk automated traffic.
- Give us a reasonable time to fix the issue before telling anyone else about it.